Sunday, 2:36 pm

I needed to print some readings for my seminar tomorrow. The computer I was using in the 25 decibel area would only print to PDF. The help desk consultant said that I could reboot the computer which "may or may not work" or I could switch computers to one that "may not have the problem." The computer next to me worked fine but I'm still a bit concerned. Does this mean I have to live in fear that any of the computers could decide not to print on a whim?

— Joanna Wohlmuth, guest columnist